Help &
Support
Effective July 1st, 2020
Account
Verification
To protect you from fake profiles and any violation to our Policies, we ask users to
● prove they
are not a robot.
● add their
identity card in their seller’s account.
● confirm
their account via e-mail.
Reports and
Warnings
All users can report a violation against their rights. These
reports are accepted as long as they are by our Terms . Our team
processes all reports and then answers them directly.
Keep in mind that accounts with two to three warnings may be
suspended from the Site as we strive to have a friendly, safe, and harmonic
environment.
Getting
Paid
Sellers
are entitled to receive payments from buyers directly. Every seller can define
the deposit amount for every purchase (e.g., 15%, 25% or 50%). As soon as a
seller receives the deposit, the order is processed and accepted. As mentioned
all over the policies, Talentazo is not a payment service provider, so no
issues with payments will be solved by Talentazo.